Data Controller
The Data Controller responsible for the processing of personal data is:
Gen Koutoumbas Enterprises Limited, registered in Cyprus
Email: info@dreamfairies.cy
Personal data is processed in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Cyprus Data Protection Law (Law 125(I)/2018).
Personal Data Collected
When you visit our website, create an account, or make a purchase, we may collect personal data such as your full name, email address, telephone number, billing and shipping address, order and transaction details, and technical data including IP address, browser type, device information, and website usage data.
Payment details are not stored by us and are processed exclusively by secure third-party payment providers.
We do not knowingly collect personal data from children. All purchases must be completed by a parent or legal guardian.
Purpose of Processing
Personal data is collected and processed in order to process and deliver orders, manage payments, returns, and customer support, communicate order-related information, comply with legal, tax, and accounting obligations, and ensure website security and fraud prevention.
Legal Basis for Processing
Personal data is processed based on the performance of a contract when you place an order, compliance with legal obligations, our legitimate interests related to business operations and website security, and your consent where required, such as for non-essential cookies.
Cookies
This website uses cookies and similar technologies to ensure proper website functionality, enable secure shopping and checkout, and analyze website traffic and performance.
Cookies are small text files stored on your device when you visit a website and help improve your browsing experience by remembering preferences and actions.
We may use essential cookies that are necessary for the operation of the website and cannot be disabled, as well as analytics and functionality cookies that help us understand how visitors use the site and improve our services. Analytics cookies are used only with user consent.
You can manage or withdraw your cookie consent at any time through your browser settings or the cookie consent banner. Disabling cookies may affect website functionality.
Some cookies may be set by third-party services integrated into our website, such as analytics or embedded content. These cookies are governed by the privacy policies of the respective third parties.
Data Sharing
Personal data may be shared only with payment service providers, courier and delivery companies, and website hosting or IT service providers. These parties process personal data strictly on our behalf and in compliance with GDPR.
Personal data is never sold to third parties.
Data Retention
Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected and to comply with applicable legal and tax requirements in Cyprus.
Data Subject Rights
Under GDPR, you have the right to access your personal data, request correction or deletion, restrict or object to processing, request data portability, and withdraw consent at any time where processing is based on consent.
Requests can be submitted to: info@dreamfairies.cy.
You also have the right to lodge a complaint with the Office of the Commissioner for Personal Data Protection in Cyprus.
Data Security
We apply appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration, or misuse.
Policy Updates
This Privacy & Cookies Policy may be updated periodically. Any changes will be published on this page.
Cookie Banner – Short Notice
This website uses cookies necessary for its operation and, with your consent, analytics cookies to improve user experience. You can manage your preferences at any time.